FeaturesGuidebooks
Guest Journey · Guidebooks

Write it once.
Your guests read it —
and so does your AI.

Digital guidebooks hold everything about the stay — Wi-Fi, house rules, amenities, local tips. They answer guests directly, and they're the single most important source your AI Concierge answers from. Paste a listing link and HolidayHero drafts them in minutes.

<5 min
to draft from a link
1
source of truth
30+
languages, auto
Feeds your AI Concierge
Generate guidebooks
From your listing or website
villamaritiem.com/the-villaGenerate
Reading your listing…
Property information
House rules
Safety & emergencies
Wi-Fi & access
Local recommendations
A guidebook isn't just for guests.It's the brain your AI Concierge answers from.

The source of truth

One page. Two readers.

Everything you put in a guidebook becomes an answer your AI can give — instantly, accurately, with a source. Update the page once and every reply updates with it.

Wi-Fi & access
Guidebook · Villa Maritiem
Page
NetworkVillaMaritiem-5G
Passwordsunset2026

The router is in the hallway cupboard. Full speed throughout the villa and on the terrace.

answers from
Concierge Agent
Online · WhatsApp
GUEST · ES
¿Cuál es la contraseña del wifi?
La red es VillaMaritiem-5G y la contraseña sunset2026. El router está en el armario del pasillo si necesitas reconectarte.
Source · Guidebook: Wi-Fi & access

What goes in

Everything about the stay, in one place.

Property information

Arrival, parking, floor plans, how the heating and the coffee machine actually work.

House rules

Quiet hours, pets, smoking, check-out steps — set expectations before they ask.

Safety & emergencies

Fire exits, first aid, emergency numbers and what to do if something goes wrong.

Wi-Fi, access & amenities

Codes, passwords and how-tos for everything from the sauna to the smart TV.

Local recommendations

Restaurants, beaches, hikes and hidden gems — with photos, video or a live cam.

All of it, AI-ready

Every section is structured so the AI Concierge can quote it back to guests, accurately.

How it works

From a link to a live guidebook.

No blank page. Point HolidayHero at what you already have and it does the heavy lifting — you just add the finishing touches.

Start for free
1
Paste a link

Your listing page or your own property website — HolidayHero reads it and pulls out the details.

2
AI drafts the essentials

Property info, house rules and safety are written for you, and your amenities are auto-organised.

3
Make it yours

Add photos, video or a live cam, tweak the wording, and arrange the sections how you like.

4
Publish — guests & AI both read it

Live in the guest app and auto-translated, and instantly part of what your AI Concierge knows.

Why it pays off

Less repeating yourself. More five-star stays.

Fewer repetitive questions

The answers are already there — and the AI handles the rest, so your team gets its time back.

Read in any language

Every page auto-translates, so international guests get the full picture without a language barrier.

Always up to date

Change a detail once and it updates everywhere — in the app, and in every AI answer.

No more binders or PDFs

Retire the in-room folder and the 12-page PDF — it's all on the phone in their pocket.

−40%
guest questions to our team

Customer story

We poured everything into the guidebooks once, and now the app — and the AI — answer for us. Our guests stopped asking the same questions, and our inbox got noticeably quieter.

Marit
Marit
Boutique host

See it for real

Read a live guidebook.

Scan the QR with your phone, or open the demo in your browser — browse the pages and ask the concierge a question.

QR
Scan with your phone

Build the guidebook. Teach the AI.

Paste a link and have your first guidebooks drafted in minutes — read by guests, answered by AI, in any language.