Checked in,
before they arrive.
A check-in form that's entirely yours — pick the fields, collect the guest's real email and ID, and file the registration with the local authorities automatically. Ask for budget and interests, and the app tailors itself to each guest.
Build the form
Ask for exactly what you need.
Every check-in form is customizable. Toggle fields on or off — name, email, ID, even budget and interests — and the guest form updates instantly.
Mark any field required, set it per brand or property, and every label auto-translates for the guest.
Your data, not the OTA's
The guest's real email.
Booking platforms hand you an alias. Direct check-in captures the guest's verified email and phone — growing a marketing list you actually own, with consent.
Safe by design
Secure ID, end to end.
Passports and ID documents are encrypted at rest and in transit, access-controlled, and retained only as long as the law requires. GDPR-ready out of the box.
Compliance, handled
File it with the authorities, automatically.
Guest registration data syncs straight to the national systems where you operate — no manual uploads, no missed deadlines, no spreadsheets.
Personalised on arrival
Ask for budget & interests. The app adapts.
Add a budget slider and a few interest tags to check-in, and HolidayHero tailors the recommendations and upsells to each guest. Try it:
How it works
Set it up once, then it just runs.
From the form to the front door — every step automated, compliant and on-brand.
Start for free →Turn on check-in per brand or property and choose the fields, including budget and interests.
Before arrival, in their own language — details, ID and signature, all on their phone.
Encrypted storage, the real email added to your CRM, and registration filed with the authorities.
They walk in already checked in — and the app greets them with a stay tailored to their tastes.
See it for real
Check in to the demo.
Scan the QR or open the demo and complete a real online check-in from your phone.
See it in action
The product, up close.
Skip the desk. Keep the data.
Customizable check-in, real guest data and automatic authority filing — live in minutes.