Run the stay,
not the software.
HolidayHero's AI agents handle guest messaging, check-in, upsells and operations across the whole stay — running beside whatever PMS you already use.
Trusted by independent hotels & groups across 23 countries
The shift
For twenty years, the room was the system of record.
Now it's the stay.
The reservation lands. Then the relationship goes quiet until check-out.
Rates, inventory, the folio. Essential plumbing — but it never talks to the guest.
Every moment between booking and review — guest-facing and back-office, one platform.
One platform, the whole stay
Five pillars. No tool sprawl.
From the first message to the post-stay review — covered before, during and after, on your existing stack.
Check-in, ID and signature all done before they arrive — so your front desk greets a guest, not a queue.
The whole stay in one app
Upsells that post to the bill
Every message, answered & actioned
One pane for the property
The number that matters
back to your team — every property, every month.
That's roughly €31,000 saved per property per year. Outcome-based, measured against your own baseline, auditable on request.
PMS-agnostic
Runs beside whatever PMS you already have.
No rip-and-replace. No platform switch. The #1 mid-market objection, answered.
Customer story
“The setup was quick, we consolidated several tools into one platform, and the AI now handles 100% of our guest chats. On top of that, we finally have the data and insights to understand our guests and target them better.”
Loved by operators
Rated best-in-class by the people who run the stay.
“We have seen that the company is growing rapidly and keeping pace with our needs as hoteliers, but is above all focused on your guests.”
“It is an application that solves many of the day-to-day challenges faced by small hotel operators. It facilitates the creation of itineraries and the management of guest requests in a very professional manner.”
“Finally, everything is organized in one place! We used to work with several separate systems that didn't integrate well with each other. Since switching to HolidayHero, that's a thing of the past. Check-ins, upsells, smart locks, and digital guest guides are all integrated into one easy-to-use platform.”
Transparent pricing
Pricing you can actually see.
Simple per-unit pricing that scales with you — published up front, no sales call needed to get a number. You turn on what you need, when you need it.
See full pricing →Enterprise-grade trust
Built to the standards your security team will ask about.
See it run on your own stay.
Book a 20-minute demo, or start with the first pillar and see how the stay runs itself.